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Complimentary shipping on orders over AED 500
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Delivery & Returns

Shipping & Returns

Fast, tracked delivery — and an easy 14-day return.

AED 25

Standard Delivery

Delivered across the UAE in 2–4 business days, fully tracked. Free on orders over AED 500.

AED 60

Express Delivery

Next business day for orders placed before 2pm. Available in Dubai, Abu Dhabi & Sharjah.

We deliver across the UAE & GCC

GCC orders arrive in 3–6 business days.

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Easy Returns

Returns in four simple steps

Unopened items in original packaging can be returned within 14 days of delivery.

1

Request

Start a return from My Account or message us on WhatsApp.

2

Pack

Place the sealed item back in its original Arkan box.

3

Pickup

We arrange a free courier pickup at your convenience.

4

Refund

Refunded to your original method within 5–7 business days.

For hygiene reasons, opened or used fragrances cannot be returned unless faulty. Sale items and gift sets are final sale. See our FAQs for more detail.